Shipping Policy

VALORA currently ships exclusively within the United States.

Order Processing

Orders are typically processed within 1–2 business days after they are placed. Orders submitted on weekends or holidays will begin processing on the next business day.

Shipping Time

Once your order has been processed and shipped, delivery typically takes 5–7 business days.

Processing and delivery times are estimates and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

Shipping Confirmation and Tracking

Once your order ships, you will receive a confirmation email containing your tracking information. Tracking updates may take up to 48 hours to appear after the shipping label is created.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout. VALORA is not responsible for orders delayed, returned, or delivered incorrectly because of an inaccurate or incomplete address.

Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that changes can be made after an order has entered processing.

Lost, Stolen, or Delayed Packages

VALORA is not responsible for packages marked as delivered by the shipping carrier that are lost or stolen after delivery.

For delayed or missing packages, please check the tracking information and contact the shipping carrier first. You may also contact us at shop@yourvalora.com, and we will assist where reasonably possible.

Contact Us

For questions regarding your order or shipment, contact:

YourValora
Email: shop@yourvalora.com
Website: yourvalora.com